White Papers

To learn more about Cincom’s personalised document-communications solutions, please explore these informative white papers:

Improving Customer Care with Document Composition
Statistics show that 95% of customer interaction is document based. Savvy enterprise-level organisations, therefore, have implemented document-composition solutions as part of their core customer-care strategy—from customer acquisition and retention to extension.

Achieve Rapid ROI with Cincom Eloquence for Document Automation
No matter what industry you’re in, you need to be able to demonstrate a significant return on investment (ROI) for the money you want to spend on new hardware, software and services. Many times, your ROI will come from gaining advantages over your competitors or by boosting the bottom line with new revenue or cost-cutting measures.

Driving Member Satisfaction with Document Automation
In the face of growing competitive and economic pressures, both for-profit and non-profit organisations are paying more attention to customer/member satisfaction. Organisations are learning that they must fulfill customer expectations in order to be successful.

Policy Generation Made Easy!
If you are in the insurance industry, you know the pain of policy generation. Learn how to make policy generation easy with document automation.

Claims Correspondence Made Easy!
If your business deals with claims processing, dynamic document automation can help streamline the claims correspondence creation process and reduce your operational costs.

Proposal Generation Made Easy!
Letters, proposals, promotional mailings, welcome kits and other such materials are used in attracting and engaging new customers. How does your company develop and generate these documents?

Why Document Composition Is Mission-Critical
Explore the challenges facing customer care organisations and the benefits document automation offers for meeting those challenges.

Cincom Document Solutions

With over two decades of experience, Cincom leads the industry in providing document communications solutions that are easy to integrate, easy to use and deliver a rapid and continuous return on investment. Helping clients in a range of demanding industry sectors, our innovative customer communication management platform is designed to help people communicate more effectively, enriching customer relationships by presenting personalised, relevant, consistent and timely communications delivered to the channel of choice.

What We’re Doing


Simplification Through Innovation