Are Documents Holding Back Your Business?

"By moving document development out of IT and into the hands of business users, we anticipate cutting the time it takes to create, edit and test document templates in half." - Church Mutual

Cincom Eloquence: The Most Intuitive Document Automation Solution for Customer Communications in the Industry!



Customer communications, particularly documents, is one of the most critical aspects of any business’ success. Yet document production issues continue to plague companies across a multitude of industries.

Fortunately, now there is a document automation solution that is easy to use, integrate and maintain.

Cincom Eloquence is a highly intuitive, document automation solution that helps businesses easily design, deploy, deliver and manage high-volume, personalised customer communications. This eliminates manual processes, accelerates production time, lowers production costs and improves document accuracy.

Easy to Use—Designed by Business Users for Business Users

Cincom Eloquence’s easy-to-use interface is the only one in the industry to be developed with Human Factors International, global experts in the area of user-centered design. The interface leverages all of the familiar features and capabilities of Microsoft Word, including WordML (Microsoft’s published, open XML schema). This enables you to move document design and generation out of the IT department to non-technical, line-of-business professionals, resulting in more timely, accurate and personalised customer communications.

Easy to IntegrateDrive Rapid Implementation

Cincom Eloquence helps you optimise enterprise-wide legacy investments by adapting to—not radically altering—your existing, mission-critical communications processes. This ease of integration is made possible by Eloquence’s open, J2EE/XML service-oriented architecture (SOA) and support for both JBOSS and IBM’s industry-leading WebSphere technology. The result is rapid implementation (just 19 days in one case) that delivers an equally rapid ROI. In fact, a six-month ROI isn’t outside the realm of possibility.


Cincom Document Solutions

With over two decades of experience, Cincom leads the industry in providing document communications solutions that are easy to integrate, easy to use and deliver a rapid and continuous return on investment. Helping clients in a range of demanding industry sectors, our innovative customer communication management platform is designed to help people communicate more effectively, enriching customer relationships by presenting personalised, relevant, consistent and timely communications delivered to the channel of choice.

What We’re Doing


Simplification Through Innovation