Interactive Document Generation

“With Cincom Eloquence, our document generation is fast, accurate and personalised.” – CareSource

Delivering what your customers want, when they want it and how they want it is key to retention in today’s competitive atmosphere. Simply put, customers want information that is relevant to their specific needs, delivered to them in a format that they prefer, through a preferred medium at the time of need.

Cincom Eloquence addresses these issues and more. With Eloquence, business-line users are empowered with the tools to dynamically assemble documents―selecting from predefined paragraphs, images and signatures or supply free-form text―according to a customer’s exact needs in real time. Documents can then be generated and distributed according to predefined business rules and customer preferences. With the ability to dynamically assemble, generate and deliver highly personalised documents with varying degrees of complexity, Cincom Eloquence makes it easy to provide customers with the right information at the right time in the right format.

For information on Batch Automation, click here.

Cincom Document Solutions

With over two decades of experience, Cincom leads the industry in providing document communications solutions that are easy to integrate, easy to use and deliver a rapid and continuous return on investment. Helping clients in a range of demanding industry sectors, our innovative customer communication management platform is designed to help people communicate more effectively, enriching customer relationships by presenting personalised, relevant, consistent and timely communications delivered to the channel of choice.